Looking back over the past year we are proud of our achievements, lessons learned and the people we have had the pleasure of meeting and serving in our business. Top 3 things which were pivotal to our success this year: 1. Innovation: We recognise that when the industry changes we also need to change and adapt. How did we do this? We broadened our service offerings and promoted areas of our business relevant the current market. 2. Cash Flow: We are mindful of the fact that bu